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Client Experience Representative 

Customer Support Coordinator – Remote

Remote Client Experience Representative – Summit Workforce Solutions
 

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About the Role


Summit Workforce Solutions partners with established national organizations to place dependable, professional Client Experience Representatives who are responsive, organized, and customer-focused. In this role, you’ll handle client inquiries, support scheduling needs, and provide timely updates so every client has a smooth, positive experience from first contact through follow-up. This position is ideal for clear communicators who like helping people and keeping details in order.

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What You’ll Do

  • Answer client questions and provide clear information about services and next steps

  • Assist with appointment scheduling, confirmations, and basic changes

  • Provide timely updates to clients and document each interaction

  • Maintain accurate client records and notes in the appropriate systems

  • Follow established workflows while using sound judgment

  • Support a positive experience from initial contact through follow-up

What We’re Looking For

  • Proven reliability: strong attendance and follow-through history

  • 1+ year in customer service, client support, or administrative roles (preferred)

  • Clear, professional written and verbal communication

  • Comfortable working with online tools, calendars, and basic data entry

  • Detail-oriented with strong organization skills

  • Quiet, distraction-free workspace and stable high-speed internet

  • Able to work a consistent full-time schedule

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Why Work Through Summit Workforce Solutions?

  • Remote-first roles with reputable national organizations

  • Streamlined prescreening focused on reliability and professionalism

  • Clear expectations around attendance, show rates, and performance

  • Opportunities for long-term placements and future roles

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APPLY NOW

Customer Support Coordinator – Remote- Summit Workforce Solutions 


About the Role
 

Summit Workforce Solutions partners with established national organizations to place dependable, professional Client Experience Representatives. In this role, you will support clients by responding to inquiries, coordinating scheduling needs, and providing clear, timely updates to ensure a smooth and positive experience from initial contact through follow-up.

This position is ideal for individuals who are organized, reliable, and enjoy helping people while keeping processes on track.
 

What You’ll Do

  • Respond to client questions with clear, accurate information

  • Assist with appointment scheduling, confirmations, and basic adjustments

  • Provide timely updates and document interactions in internal systems

  • Maintain accurate client records and notes

  • Follow established workflows while exercising sound judgment

  • Support a consistent, positive client experience throughout the process

What We’re Looking For

  • Strong reliability, including consistent attendance and follow-through

  • 1+ year of experience in customer service, client support, or administrative work (preferred)

  • Clear, professional written and verbal communication skills

  • Comfort using online tools, calendars, and basic data entry systems

  • Strong attention to detail and organizational skills

  • Quiet, distraction-free workspace with reliable high-speed internet

  • Ability to work a consistent full-time schedule
     

Why Work Through Summit Workforce Solutions?

  • Fully remote opportunities with reputable national organizations

  • Streamlined prescreening focused on professionalism and reliability

  • Clear expectations around scheduling, attendance, and performance

  • Opportunities for long-term placement and future roles

 

 

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APPLY NOW

Latest Opportunities

Remote Client Operations Coordinator

  • Location: Remote (USA)

  • Schedule: Full-time, Monday–Friday

  • About the role:
    You support day‑to‑day client operations for national service providers. You coordinate schedules, track tasks, and make sure client requests are completed on time.

  • What you’ll do:

    • Monitor client requests and make sure each task is assigned and completed

    • Communicate with clients by email and phone in a professional, friendly way

    • Track attendance, follow‑through, and performance for assigned projects

    • Update internal systems with accurate, on‑time information

    • Flag risks or delays early and help solve them with the team

  • What we’re looking for:

    • 1+ year in customer support, operations, staffing, or a similar role

    • Strong attention to detail and follow‑through

    • Comfortable working fully remote with reliable internet

    • Clear written and verbal communication skills

    • Able to manage multiple clients and tasks at once

  • Why work with Summit Workforce Solutions:

    • Fully remote role supporting national service providers

    • Clear processes and expectations around attendance and show rates

    • Supportive team that values professionalism and reliability

APPLY NOW
Virtual Client Services Advisor – Team Lead (Remote)

Virtual Client Services Advisor – Team Lead (Remote)
​Position Overview:

  • We are expanding our virtual operations and are seeking an experienced Virtual Client Services Advisor – Team Lead to support, coach, and manage a growing remote team while maintaining excellent client experience standards.

  • This is a remote leadership opportunity with weekly pay, performance bonuses, and long-term advancement potential.

    Responsibilities:

  • Lead, support, and mentor a team of virtual client service advisors

  • Monitor daily activity, productivity, and performance metrics

  • Provide coaching, training, and onboarding support

  • Assist with client enrollment support and account services

  • Ensure quality control and excellent client experience

  • Participate in leadership meetings and reporting

    What We Offer:

  • 100% Remote Opportunity

  • Weekly Compensation

  • Leadership Performance Bonuses

  • Paid Training & Development

  • Promotion & Growth Path into Senior Leadership

  • Flexible Schedule Options

    Qualifications:

  • Leadership, coaching, or management experience preferred

  • Strong communication and organizational skills

  • Comfortable working in a virtual environment

  • Reliable computer & internet

  • Customer service, call center, or team lead experience a plus

APPLY NOW

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Scale Your Remote Workforce

Partner with Summit Workforce Solutions to find dependable, professional talent for your remote operations. Our streamlined prescreening ensures you get the right fit, every time.

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